Quality Assurance Patient Survey

We would appreciate if you could spend a few minutes to complete this survey.

The feedback will help us to improve our service to you.

Why not join our PPG?

If you would like to join or found out more details of this group, please send an email to ncmg.admin@nhs.net with your contact details and a member of the PPG will contact you.

Quality Assurance Patient Survey
Did you find it easy to get through to the surgery? *
Did you find the receptionists helpful? *
Are you satisfied with the surgery's appointment times? *
Do you usually get to see the clinician you ask for? *
Were you offered a choice of appointments? *
How satisfied were you with the appointment offered? *
Did you take the appointment offered? *
Please describe your experience when making an appointment: *
How do you rate your consultation with your clinician? *
Were you spoken and treated with care, concern and were you listened too during your consultation? *
Were you involved in the decisions about your treatment? *
Please describe how your treatment was explained to you: *
Would you say that you have had suffificent support from your Local Services / other community organisations within the last 12 months? *
Please describe your overall experience with the NCMG: *

Your feedback and comments are valid, this will help us to make improvements to our practice and it's service.